Refund Policy

Thank you for choosing CXRUC XR LLC. We are committed to providing high-quality services and solutions. Please read our refund policy carefully to understand the terms and conditions regarding refunds.

1. Services and Digital Products

Due to the nature of our services and digital products, refunds are generally not provided once the service has been delivered or the digital product has been accessed or downloaded. However, we are committed to customer satisfaction and will review refund requests on a case-by-case basis.

2. Conditions for Refunds

Refunds may be considered under the following circumstances:

  • Service not delivered: If we fail to deliver the agreed-upon service within the specified timeframe without prior notice or valid reason.
  • Technical issues: If the service or digital product is defective or inaccessible due to technical errors that we are unable to resolve within a reasonable time.
  • Duplicate payment: If you have accidentally made multiple payments for the same service or product.

3. Refund Process

To request a refund, please contact us at xiaoruc78@gmail.com with the following information:

  • Your full name and contact details
  • Proof of purchase (receipt or transaction ID)
  • Description of the issue or reason for the refund request

We will review your request promptly and notify you of the outcome within insert number of days, e.g., 7-14 days.

4. Refund Method

If approved, refunds will be issued using the original payment method. Please note that processing times may vary depending on your bank or payment provider.

5. Non-Refundable Items

The following items are non-refundable:

  • Custom or personalized services once work has commenced
  • Digital products that have been downloaded or accessed
  • Services delivered and accepted by the customer

6. Changes to Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

7. Contact Us

For any questions or refund requests, please contact us at:

Email: xiaoruc78@gmail.com
Phone: (718) 216-9705